Your privacy is extremely important to us.
Silfer Company (“we,” “our,” or “us”) is committed to respecting your privacy and protecting any personal information you may provide through our website, CRM systems, or associated services.
This policy explains how we collect, use, and safeguard your information in compliance with international privacy standards (GDPR, LGPD, and CCPA).
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
We collect personal information only when it is necessary to deliver our services, improve user experience, or process payments.
This may include:
Name, company name, and contact details (email, phone, address);
Payment information securely processed via Stripe (we do not store card details);
Data provided during chatbot interactions, form submissions, or onboarding;
Usage data such as IP address, browser type, and navigation patterns for analytics.
All data is collected lawfully, transparently, and with your explicit consent.
We use your information exclusively to:
Deliver and maintain our services (CRM access, chatbots, automations, campaigns, etc.);
Process payments and send invoices;
Provide customer support and respond to inquiries;
Improve system functionality, performance, and security;
Comply with legal obligations or enforce contractual terms.
We do not sell, rent, or trade your personal information to any third party.
We retain data only for as long as necessary to fulfill the purpose for which it was collected.
All stored information is protected using technical and organizational security measures to prevent unauthorized access, loss, or misuse.
Data is stored in secure servers and cloud systems managed by trusted partners (e.g., Stripe, Google Cloud, GoHighLevel), in compliance with applicable data protection regulations.
We only share your information with:
Trusted third-party service providers (such as Stripe or CRM hosting platforms) required to deliver contracted services;
Legal authorities, if required by law or court order.
All third-party partners are bound by confidentiality and data protection obligations.
Our website may contain links to external websites not operated by Silfer Company.
We are not responsible for the content, privacy policies, or practices of any third-party websites.
We encourage you to review their policies before providing any personal data.
Our website uses cookies to enhance performance and personalize your browsing experience.
We may also use Google Ads / Google AdSense and other analytics tools that rely on cookies to display relevant advertisements and measure engagement.
Cookies do not personally identify users but anonymously track browsing behavior to improve relevance.
You can disable cookies in your browser settings, but some website functions may be affected.
You may:
Request access to, correction, or deletion of your personal data;
Withdraw consent for processing at any time;
Opt out of email marketing or data tracking.
To exercise your rights, please contact us at info@silfercompany.com.
You may choose not to provide personal information.
However, this may limit our ability to provide certain services such as CRM setup, chatbot configuration, or subscription access.
Your continued use of our website and services indicates your acceptance of this Privacy Policy.
If you do not agree, please discontinue use immediately and contact us with any concerns.
Silfer Company
📧 info@silfercompany.com
📞 +1 (647) 492-5682
🌐 www.silfercompany.com
Effective since: January 1, 2025